Job Description
About the job
• As part of our continued growth and organizational development, we are seeking a proactive, detail-oriented and results-driven Human Resources Assistant to support the effective administration and coordination of our human resources operations.
The Role
• The Human Resources Assistant will provide administrative and operational support to the Human Resources Department, ensuring the effective coordination of employee-related processes, accurate documentation, and the smooth execution of daily HR activities.
• The successful candidate will work closely with the HR Manager and departmental supervisors to support recruitment, employee records management, attendance administration, employee relations, HR compliance and other people-management activities across the organisation.
• The ideal candidate must demonstrate professionalism, confidentiality, strong organisational skills and the ability to work effectively in a fast-paced retail environment.
Responsibilities
Recruitment & Onboarding:
• Assist with recruitment activities, including job postings, CV screening, interview scheduling and candidate communication.
• Coordinate interview arrangements and maintain recruitment records.
• Support the onboarding and documentation of newly employed staff.
• Ensure new employees complete the required employment forms and documentation.
Employee Records & HR Documentation:
• Maintain accurate, complete and up-to-date employee personnel files and databases.
• Prepare and organise employment letters, confirmation letters, staff queries and other HR correspondence.
• Ensure proper filing and retrieval of employee records.
• Maintain confidentiality and ensure the security of sensitive employee information.
Attendance, Leave & Personnel Administration:
• Assist with monitoring employee attendance, lateness, absenteeism and leave records.
• Maintain accurate attendance and leave documentation.
• Support the preparation and verification of employee attendance information for payroll processing.
• Follow up with departmental supervisors on attendance-related issues and discrepancies.
Employee Relations & Welfare:
• Provide administrative support in handling employee enquiries and workplace concerns.
• Assist in documenting employee grievances, disciplinary cases and workplace investigations.
• Support staff welfare initiatives, employee engagement activities and internal communication.
• Escalate employee-related concerns to the HR Manager for appropriate action.
HR Compliance & Policy Administration:
• Assist in communicating and implementing company policies, procedures and HR guidelines.
• Support the preparation and maintenance of employment contracts, staff records and other statutory employment documentation.
• Assist in ensuring that HR processes comply with applicable Nigerian labour regulations and company policies.
• Monitor the completion and proper documentation of employee-related processes.
HR Reporting & Administrative Support:
• Assist in preparing periodic HR reports, staff lists, headcount records and other workforce-related information.
• Support the coordination of staff meetings, training sessions and HR activities.
• Maintain proper documentation of staff movements, transfers, promotions and exits.
• Perform other HR and administrative duties as assigned by the HR Manager.
Qualification and Experience
• Bachelor's Degree or HND in Human Resources Management, Industrial Relations, Business Administration, Management or a related discipline.
• Minimum of 1–3 years of relevant HR or administrative experience.
• Previous experience in retail, FMCG, hospitality, logistics, manufacturing or another fast-paced operational environment will be an added advantage.
• Basic knowledge of Nigerian labour laws, employment practices and HR administration.
• Practical understanding of recruitment, onboarding, employee records management and general HR operations.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Ability to maintain accurate records and handle confidential information professionally.
Professional Certification:
• CIPM membership or certification is an added advantage.
• Other relevant professional certifications in Human Resources, Industrial Relations or Business Administration will also be considered beneficial.
Ideal Candidate:
We are seeking an HR professional who demonstrates:
• Strong organisational and administrative skills.
• High level of integrity, discretion and confidentiality.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask, prioritise responsibilities and meet deadlines.
• Good problem-solving and documentation skills.
• Professionalism and a positive attitude towards employee management.
• Ability to work independently and collaboratively within a team.
• Willingness to learn and adapt in a fast-paced retail environment.