The Manager is the key driver of Company operated station’s operations. He/she is the chief EHSSQ, sales and customer service officer at the retail station. The role coordinates all financial and human assets towards the attainment of set goals.
Job Details
SAFETY, STANDARDS & CONTROL
• Ensure station operates in a consistently clean, safe and customer friendly environment.
• Ensure the highest standards are met with respect to product quality, customer service and experience.
• Ensure smooth running and maintenance of acceptable standards at NFR.
SALES, OPERATIONS AND BUSINESS DEVELOPMENT
• Ensure that all sales and financial objectives are attained consistently.
• Ensure proper inventory management and product receipt to reduce exposure to stock loss.
• Coordinate marketing activities for attainment of marketing goals.
DATA MANAGEMENT
• Ensure accurate and consistent use of reporting platforms to track sales, inventory and P&L.
• Ensure timely reporting and reconciliation of sales/expenses and cash reports.
• Prepare relevant periodic reports and carries out other duties that may be assigned by the RMA, Retal Manager or Head, Retail
STAKEHOLDER MANAGEMENT
• Ensure effective liaison with relevant internal and external stakeholders.
• Protect company’s corporate image and reputation by maintaining product, human and environmental integrity.
PEOPLE MANAGEMENT
• Ensure all station personnel perform their duties in accordance with Station Operation Procedure.
