Job Description
PARTNERSHIPS & SALES ASSOCIATE
Location: Remote, Nigeria.
Employment Type: Full-time The Role
We are looking for a driven, confident, and relationship-oriented Sales Associate to help grow Medicall's network of healthcare providers. You will be responsible for identifying healthcare facilities, introducing them to Medicall, converting prospects into partners, and supporting them through onboarding.
Key Responsibilities
• Lead Generation
• Identify hospitals, clinics, maternity centres, diagnostic centres and other healthcare facilities that could benefit from Medicall.
• Build and maintain a pipeline of prospective healthcare partners.
• Identify decision-makers and establish contact with facility owners, administrators, practice managers and relevant staff.
• Conduct outreach through phone calls, WhatsApp, email, social media, and in-person visits.
Sales & Business Development
• Explain how Medicall helps facilities improve visibility and connect with new patients.
• Handle questions and objections professionally.
• Follow up consistently with prospects and move qualified leads through the sales pipeline.
Hospital Onboarding
• Guide new facilities through the Medicall onboarding process.
• Collect required facility information and documentation.
• Ensure hospital profiles contain accurate services, contact information, opening hours, and other relevant information.
• Coordinate with the internal team to verify and publish new facilities.
• Train hospital teams on how Medicall referrals and booking/discount codes work.
Partner Success
• Maintain relationships with existing healthcare partners.
• Regularly check that facility information remains accurate and up to date.
• Identify opportunities to increase patient referrals and platform usage.
• Resolve basic partner issues and escalate technical or operational issues when necessary.
• Encourage facilities to actively promote their Medicall presence where appropriate.
Reporting & Growth
• Maintain an accurate CRM/pipeline of prospects and partners.
• Track outreach, meetings, conversions, onboarding, and partner activity.
• Provide weekly sales reports and insights.
• Identify patterns in objections, customer needs, and market opportunities.
• Work with the marketing team to develop campaigns that support hospital acquisition and patient growth.
Key Performance Indicators
Success in this role will be measured through:
• Qualified healthcare leads generated.
• Outreach activity and meetings completed.
• New healthcare facilities signed.
• Facility onboarding completion rate.
• Active facilities on the Medicall platform.
• Partner retention and engagement.
• Verified patient visits generated through acquired partners.
• Accuracy and completeness of partner listings.
Requirements:
• Bachelor's Degree
• 2+ years of experience in Sales
• 2+ years of Hospitals and Health Care experience
