Job Description
Essential Functions and Responsibilities
• Develop and execute the strategic roadmap for our fiber optics service business, aligned with company objectives and market trends.
• Establish and maintain strong relationships with key stakeholders, including customers, partners, and regulatory agencies.
• Oversee all aspects of fiber optics service operations, including planning, design, deployment, and maintenance of fiber optic networks.
• Lead a team of fiber optics engineers, technicians, and project managers, providing guidance, support, and mentorship to ensure operational excellence
• Monitor and optimize service delivery processes to enhance efficiency, quality, and customer satisfaction.
• Implement best practices, standards, and quality assurance protocols to ensure the reliability and performance of fiber optic networks.
• Provide leadership for developing and implementing network projects, rollout and deployment of service infrastructure in line with the business requirements to meet the short, medium- and long-term operational requirements.
• Roll out of agreed network infrastructure projects.
• Implement and monitor timely delivery and report of multiple contractors and vendors.
• Evaluate project requirements and coordinate resources according to project plan.
• Track and monitor project budget and ensure spending remains within limit.
• Build and maintain an empowered & engaged workforce.
• Identify, evaluate and track the developmental needs and performance of staff within the department, provide opportunities for development.
Educational Qualifications & Functional / Technical Skills
• First Degree in Electrical, Communication Engineering or related field.
• Certified Project Manager PMP or PRINCE2.
• Experience and Knowledge in Fiber Optic Technology.
• Technical Site survey.
• Skilled in Fiber optic cable Installation.
• Installation of new cable lines both underground and overhead.
• Skill in using of optical fiber test equipment and tools for installation and fault location.
• Advance Network Operations & Commissioning knowledge.
• Contract Management and Negotiation.
• Stakeholder Relations Management.
• Good knowledge of GIS Planning tools.
Relevant Experience:
• At least 10 to 15 years of fiber Management experience; managing large, highly-complex, OSP / ISP FTTH projects.
Integrity:
• Strong supervisory and leadership skills.
• Ability to keep strict confidentiality.
