Salary: N250,000 - N350,000 per month subject to experience
ROLE PURPOSE The HR Specialist/Generalist will provide professional HR advisory, operational and client-facing support to Workpedia clients. The role is responsible for helping clients establish, operate and improve effective HR systems, processes and employee-management practices.
The successful candidate must be capable of working across multiple client organizations and providing practical, commercially sensible HR solutions.
KEY RESPONSIBILITIES
1. HR Advisory
• Provide day-to-day HR advice to assigned clients.
• Respond to client HR queries.
• Advise managers on employee-management issues.
• Support employee relations and workplace issues.
• Escalate complex legal or high-risk matters appropriately.
2. HR Operations
• Maintain employee records.
• Manage onboarding and offboarding processes.
• Prepare HR documentation and letters.
• Support leave and attendance administration.
• Maintain HR calendars and employee records.
• Support employee lifecycle administration.
3. HR Policies & Documentation
• Develop and review HR policies.
• Prepare employee handbooks.
• Develop job descriptions.
• Develop HR forms and templates.
• Conduct HR documentation audits.
• Maintain client HR documentation libraries.
4. Performance Management
• Develop KPIs and performance frameworks.
• Support appraisal cycles.
• Prepare performance reports.
• Support performance improvement plans.
• Assist management with performance-related interventions.
5. Recruitment Support
• Support recruitment requirements of HR Desk clients.
• Work with Workpedia's RPO team on recruitment assignments.
• Support job analysis, screening, interviewing and onboarding.
6. HR Audits
• Conduct HR HealthChecks.
• Identify HR risks and process gaps.
• Prepare improvement recommendations.
• Develop 30/60/90-day HR improvement plans.
7. Client Management
• Participate in client meetings.
• Prepare monthly HR reports.
• Maintain client action trackers.
• Monitor service-level commitments.
• Ensure client requests are resolved within agreed timelines.
8. HR Technology
• Administer client HRIS systems.
• Maintain employee data.
• Support HR workflow automation.
• Produce HR reports and dashboards.
• Assist clients with adoption of HR technology.
REQUIRED EXPERIENCE
• 3–5 years relevant HR experience.
• Experience in HR operations/generalist HR.
• Experience working with SMEs or corporate organizations preferred.
• Experience with HR technology preferred.
• Consulting or outsourced HR experience is an advantage.
