Senior Business Analyst, Digital & Automation

REF CODE: SBADA/INNO/SEPT/2026


Role Summary:


AB Microfinance Bank Nigeria is seeking a Senior Business Analyst, Digital & Automation to strengthen the Innovation Department. The role scans the market and technology landscape for opportunities, analyses business problems and processes, and translates business needs into clear, testable requirements- including identifying where data, AI and automation can deliver measurable value.


Key Responsibilities:



• Conduct market research, competitor and fintech scanning and technology trend analysis, and translate findings into concrete market opportunities and candidate initiatives;

• Engage business departments to understand problems, needs, pain points and improvement opportunities;

• Conduct AS-IS and TO-BE process analysis and identify inefficiencies, control gaps and opportunities for digitization or automation;

• Scope practical data, AI/GenAI and automation RPA/workflow use cases and support proofs-of-concept.

• Develop BRDs, functional requirements, business rules, user stories and acceptance criteria;

• Facilitate requirements workshops, analyze solution options and support build-vs-buy-vs-partner and business cases;

• Support analytics/power BI outputs, UAT, requirements traceability and change-impact analysis;

• Ensure initiatives are screened against risk, compliance and AI governance requirements before proceeding.



Requirements:



• 5-8+ years relevant experience preferably in banking, microfinance, fintech, consulting or digital transformation;

• Bachelor’s degree in Business, Economics, Computer science, Engineering, Information systems or related discipline;

• Strong business analysis and requirements-engineering capability; process mapping and re-engineering BPMN an advantage;

• Practical understanding of AI/GenAI, automation/RPA and workflow technology, APIs and system integration;

• Workshop facilitation, stakeholder management and strong problem-solving skills;

• CBAP, PMI-PBA, BCS Business Analysis or equivalent certification an advantage



Performance Measures:



• Quality and completeness of requirements; reduction in rework and defects;

• Market opportunities and use cases identified and converted into approved initiatives;

• Processes are redesigned or digitized, reduction in turnaround time and manual effort;

• AI/automation/data use cases delivered, quality and adoption of BI outputs.