Marketing and Medical Tourism Manager

F

Marketing and Medical Tourism Manager

FIT GROUP of Companies

Management & Business Development

Today

New

Enugu Full Time Real Estate Confidential

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Experience Level: Mid level Experience Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5

Job descriptions & requirements

Company Description FIT GROUP of Companies is a diversified conglomerate active in real estate development, financial consulting, project advisory, and management services across West Africa. Originating as F.I.T Consult Ltd in 1992, the group has grown its portfolio to include large-scale housing projects, industrial developments, and collaborations with global institutions such as the World Bank, European Union, and United Nations. The company is currently developing HELIU Health Tourism District and Residences in Enugu State, Nigeria, a pioneering lifestyle district featuring a world-class hospital, hospitality and retail facilities, educational and recreational amenities, and robust infrastructure. With over 100 staff and a multidisciplinary management team spanning banking, real estate, construction, legal, and engineering, FIT GROUP focuses on delivering affordable, creative, and sustainable projects with speed. Candidates joining the organization will be part of a mission-driven team committed to accelerating real economic growth in West Africa.

Role Description We are actively developing a flagship healthcare facility to bring world-class clinical infrastructure to our region through a direct partnership with one of Turkey’s most renowned hospital networks.

While our local hospital is actively under construction, our cross-border medical program is fully operational. We are connecting patients with our internationally accredited partner hospital in Turkey—a cutting-edge institution combining world-class clinical expertise, advanced medical technology, and luxury hospitality. From life-changing oncology, cardiovascular, and neurological treatments to transformative aesthetic, hair restoration, and bariatric procedures, we provide access to exceptional care that patients travel across the globe to receive.

We are seeking a Patient Marketing & Medical Tourism Manager to oversee this department. In this role, you will be the driving force behind marketing our medical travel program, managing the patient journey, and turning prospective interest into confirmed medical visits.

We want a self-motivated professional who pairs an easy-going, engaging personality with sharp marketing instincts and exceptional communication skills. You know how to build deep trust, address travel anxieties with warmth and authority, and guide individuals and families through significant medical decisions with poise and discretion.

Key Responsibilities

1. Marketing Strategy & Patient Acquisition

Drive Inquiries to Confirmed Journeys: Manage incoming interest across digital channels, referrals, phone, and direct consultations, guiding prospective patients smoothly from initial inquiry to their departure for Turkey.

Campaign & Brand Marketing: Market our partner hospital’s clinical specialties, world-renowned doctors, and success stories through targeted digital campaigns, community outreach, and informative webinars.

Referral & Partner Networks: Cultivate warm, productive relationships with local physicians, healthcare professionals, corporate wellness programs, and community organizations to build a consistent pipeline of referrals.

2. High-Touch Patient Relations & Consultation

Consultative Discovery: Conduct thoughtful, in-depth consultations to understand patient goals, medical requirements, budgets, and timelines, presenting tailored treatment options with clarity and care.

Overcome Hesitations with Empathy: Address cross-border travel concerns, safety questions, cost comparisons, and procedure timelines using reassuring, credible, and transparent communication rather than high-pressure tactics.

VIP Experience Delivery: Act as the patient’s primary advocate and advisor, ensuring they feel supported, informed, and cared for at every stage of their decision.

3. Department & Cross-Border Coordination

Lead Departmental Operations: Oversee the medical tourism desk, managing inquiry workflows, patient records, and follow-up schedules with high organizational discipline.

Liaise with Clinical Teams in Turkey: Facilitate smooth communication between local patients and medical specialists in Turkey to coordinate preliminary evaluations, treatment plans, and cost estimates.

End-to-End Travel Logistics: Ensure seamless coordination of travel logistics, VIP airport transfers, luxury accommodations, and hospital admission details with our ground teams in Turkey.

Who You Are

Proven Track Record: 3+ years of experience in healthcare marketing, medical tourism management, high-touch client relations, or luxury service consulting.

Results-Driven Marketer: A self-motivated professional who understands patient acquisition funnels and thrives on meeting department growth goals through relationship-driven marketing.

Engaging & Approachable Communicator: Polished, articulate, and naturally warm. You have an easy-going demeanor that puts people at ease, paired with the emotional intelligence needed for sensitive, life-affecting health discussions.

Organized Department Manager: Capable of running day-to-day operations independently, juggling multiple patient itineraries, and maintaining meticulous attention to detail.

Education & Tools: Bachelor’s degree in Marketing, Communications, Business Administration, Healthcare Management, or a related field. Comfortable using modern CRM systems and communication platforms.

What We Offer

Competitive Total Compensation: A solid base salary paired with rewarding performance incentives tied to successful patient travel bookings.

Direct Global Exposure: Close collaboration with international healthcare leaders and specialized clinical teams in Turkey.
• Purpose-Driven Work: A central role in both expanding global healthcare access today and contributing to the launch of our new local hospital.

Location: On-site (Enugu State Residents Preferred_

Employment Type: Full-Time

Compensation: Competitive Base Salary + Performance-Based Incentives