Job Description
Key Responsibilities:
• Coordinate onboarding and documentation for all outsourced employees in line with client requirements.
• Serve as the primary HR contact for field employees, addressing grievances and promoting engagement.
• Ensure compliance with company, client, and statutory HR requirements PENCOM, NSITF, PAYE, etc..
• Support payroll by verifying attendance and resolving payment discrepancies.
• Monitor performance, support evaluations, and recommend interventions where needed.
• Partner with the recruitment team to ensure timely deployment and replacement of staff.
• Prepare weekly and monthly HR reports on headcount, turnover, and performance.
• Maintain up-to-date HR databases and ensure proper documentation for audits.
Requirements:
• Bachelor’s degree in Human Resource Management, Business Administration, Industrial Relations, or a related field.
• Minimum of 3–5 years’ experience in HR operations, preferably within an outsourcing or HR services environment.
• Strong knowledge of Nigerian labour law and HR best practices.
• Excellent communication, problem-solving, and interpersonal skills.
• Proficiency in Microsoft Office and HRIS tools.
• Membership of a professional HR body CIPM, SHRM, etc. will be an advantage.
Key Competencies:
• Strong relationship management and stakeholder communication.
• High integrity, professionalism, and attention to detail.
• Ability to work independently and manage multiple client portfolios.
• Excellent organizational and multitasking skills.
Performance Expectations:
• Timely onboarding and accurate documentation.
• Compliance with HR and statutory standards.
• Improved employee engagement and retention.
• Positive client feedback and efficient HR service delivery.