Job Description
ABOUT THE COMPANY
MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition
JOB SUMMARY
RequirementsA first degree, preferably in social, human, or behavioral sciencesFluent in EnglishA professional qualification in CIPMN, CIPD, or SHRM is desirable.Experience:6–13 years of experience in an area of specialisation; with experience in supervising or managing othersExperience working in a medium- to large organisation.Experience in providing HR services and HR administration.Experience in Employee Relations would be an added advantage.
RESPONSIBILITIES
Engage Line Executives and other key stakeholders in determining business needs and proactively contribute to the development of strategic HR solutions in collaboration with the Centre of Excellence (COE).Provide effective business partnering services to the line, ensuring clear and efficient business processes are operated and communicated to the line, as well as ensuring periodical review of defined service level targets.Review employee performance issues in conjunction with line management, investigate related issues and challenges, socialize mitigating options with HR management, and offer pragmatic solutions to line management.Provide guidance to line managers on HR policies, ensuring the right interpretation of the policies is applied in managing human resources in the division, and champion the implementation of new HR policies.Facilitate the resolution of grievances, conflicts, and complex relational issues within the assigned division in line with HR policies and guidelines.Work cross-functionally with the industrial relations team to advise and support line managers and supervisors as required on grievance and disciplinary matters within the division.Collaborate with the talent team and business to identify, engage, and retain talents within the organization and provide input into career development plans for employees.
REQUIRED SKILLS
Human resource and personnel development, Human resources information systems, Employee relations and consultations
REQUIRED EDUCATION
Bachelor's degree
