Job Description
Human Resources Generalist
Department
Human Resources
Job Purpose The HR Generalist is responsible for supporting the organization's human resource functions while driving employee engagement initiatives, Recruitment and coordinating the company's performance management framework. The role ensures the attraction, retention, engagement, development, and productivity of employees through effective HR practices, employee engagement programs, and KPI management processes.
The incumbent will work closely with departmental heads and employees to create a positive work environment, enhance employee experience, improve organizational culture, and ensure performance objectives are aligned with business goals.
Key Duties and Responsibilities
1. Recruitment & Talent Acquisition
Responsibilities
• Coordinate end-to-end recruitment processes.
• Source candidates through job portals, social media, referrals, and recruitment agencies.
• Conduct CV screening and shortlisting of applicants.
• Schedule interviews and coordinate assessment exercises.
• Participate in interviews and candidate evaluations.
• Conduct reference and background checks.
• Prepare employment offers and onboarding documentation.
• Maintain recruitment databases and talent pipelines.
• Monitor recruitment KPIs and provide periodic reports.
2. Employee Onboarding & Integration
Responsibilities
• Coordinate employee induction and orientation programs.
• Facilitate smooth integration of new employees into the organization.
• Ensure all onboarding documentation is completed.
• Conduct probation monitoring and follow-up reviews.
• Gather feedback from new hires regarding onboarding experiences.
• Coordinate employee confirmations after probation.
3. Employee Relations & Industrial Relations
Responsibilities
• Serve as the first point of contact for employee concerns and grievances.
• Manage disciplinary processes including queries, warnings, investigations, and hearings.
• Facilitate conflict resolution between employees and departments.
• Advise management on employee relations matters.
• Ensure fair and consistent application of HR policies.
• Promote positive workplace relationships and employee well-being.
• Conduct exit interviews and analyze employee turnover trends.
4. Employee Engagement & Culture Management
Responsibilities
Employee Engagement Strategy
• Develop and implement employee engagement initiatives aligned with business objectives.
• Create annual employee engagement plans and calendars.
• Monitor employee morale and organizational climate.
• Drive initiatives that improve employee satisfaction and retention.
• Policy review and enforcement.
Employee Recognition Programs
• Coordinate employee recognition and reward schemes.
• Organize Employee of the Month and Long Service Awards programs.
• Implement appreciation and motivation initiatives.
Employee Events & Activities
• Coordinate staff meetings, team-building activities, wellness programs, and social events.
• Organize employee engagement campaigns and celebrations.
• Coordinate festive activities and staff appreciation events.
Employee Feedback Management
• Conduct employee satisfaction and engagement surveys.
• Analyze survey outcomes and prepare reports.
• Recommend action plans based on employee feedback.
• Facilitate focus group discussions and engagement forums.
Internal Communication
• Develop HR communication materials.
• Coordinate employee newsletters and announcements.
• Facilitate town hall meetings and employee engagement sessions.
• Promote organizational values and culture.
• Higher employee participation in engagement initiatives.
5. Performance Management & KPI Administration
Responsibilities
KPI Framework Management
• Coordinate the development and implementation of KPIs across all departments.
• Work with Departmental Heads to establish measurable performance indicators.
• Ensure alignment between departmental KPIs and organizational objectives.
• Facilitate KPI review meetings with stakeholders.
Performance Appraisals
• Coordinate bi-annual and annual p