Relationship Officer, Retail Sales

To market the bank’s retail products and services in order to establish, develop and maintain relationships with retail customers located in the target market.

Responsibilities
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Develop and maintain strong relationships with retail customers.

• Market and cross-sell the bank’s retail products and services.

• Drive branch sales and deposit growth through effective marketing strategies.

• Supervise and coach account officers to achieve business goals.

• Implement call plans, track customer needs, and deliver excellent service.

• Monitor and analyze financial performance, ensuring compliance and quality reporting.

• Conduct regular customer visits to strengthen relationships and generate referrals.

Requirements

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A first degree in a Business-related discipline (Master’s/professional certification is an added advantage).

• Minimum of 2 years’ relevant experience in retail banking/sales.

• Strong knowledge of Nigerian retail banking market and banking operations.

• Excellent interpersonal, negotiation, and conflict resolution skills.

• Strong leadership, supervisory, and team management abilities.

• Proficiency in Microsoft Office tools and reporting.

Benefits

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Opportunity to lead and grow within one of Nigeria’s leading retail banks.

• Competitive salary and performance-based incentives.

• Professional development and growth opportunities.

Only shortlisted candidates will be contacted.