KMT Solar is a Supplier of Solar Installations and Ecological Energy Technology, we deliver Integrated Sustainable Energy Production Solutions. Our product portfolio comprises Solar Systems for Private and Commercial users as well as the Public Sector. Our Goal is to Secure the power supply Chain at all times, in the most reliable and to make it simple for our customers. We strive to deliver Outstanding Service, and products, that meet the demands of today's energy provision and prepare for tomorrow’s challenges.
We are recruiting to fill the position below:
Job Position: Human resources manager
Job Location: Island, Lagos
Employment Type: Full-time
Responsibilities
• Respond to customer inquiries via phone, email, and social media promptly and professionally
• Provide accurate information about solar lighting products and services
• Assist customers with product selection based on their needs
• Handle complaints and resolve issues efficiently to ensure customer satisfaction
• Process orders, track deliveries, and follow up with customers
• Maintain records of customer interactions and transactions
• Coordinate with the technical team for installation and maintenance support
• Follow up on customer feedback to improve service quality.